SHIPPING FORMS AND DELIVERY TIMES

www.pasionmanchega.com will deliver orders both in Spain and the islands and in any foreign country. The delivery time is 24-48 business hours from the date of receipt of the order.

Orders will be sent directly from www.pasionmanchega.com through its logistics operators.

The calculation of shipping costs occurs dynamically based on the products you have in your shopping cart.

In the event that there is no person responsible for receiving your purchase at the indicated delivery address, a notice will be left with a telephone number that you must call to confirm at what time the merchandise can be delivered. The transport agency will keep your package in its warehouses approximately 2 days before proceeding to return it to our facilities.

If you do not receive your purchase in the estimated time, you should contact the Customer Service of www.pasionmanchega.com. You can write to us at info@pasionmanchega.com or call 969.33.73.03. From the moment we have your notification, we will take the appropriate steps to find out why you have not received it in the agreed time.

RETURNS

If you find a defective product in the received order, you should contact info@pasionmanchega.com or call 969.33.73.03.

You can return the merchandise to us as long as you communicate your intention within 3 days after receiving the order and as long as you keep your packaging in optimal condition. To do this, you must contact us at info@pasionmanchega.com, call 969.33.73.03 or you can also use our contact section.

Whenever the return responds to product defects, www.pasionmanchega.com assumes the shipping costs caused by the return. You can replace it or replace it with other items.

If the reasons for return are unrelated to www.pasionmanchega.com, that is, if the merchandise is in perfect condition but you still want to return it, you must send the product in its original packaging and in perfect condition. The expenses incurred from the return will NOT be borne by www.pasionmanchega.com.